We're moving to a new B2B account system that makes ordering faster, more flexible, and more secure. Here's everything you need to know and what, if anything, you'll need to do.
For most customers, you don't need to do anything. We'll migrate your account across automatically. However, there is one situation where you may need to take action:
Because logins are now tied to individual email addresses rather than a shared password, anyone who was using a shared account may need to set up their own individual login. If not, they will need permanent access to the email inbox of that user in order to collect the log in codes. It's easy to add a new additional user to an existing account. You will be able to do this from the account area when the new system rolls out. Multiple users will have access to the same account.
If you're not sure whether this affects you, or you'd like us to set up multiple users for your account ahead of time, just get in touch.
There's nothing to install and no app required. The code takes seconds to arrive and is valid for a short window for security.
